Rebellion, Bigotry, and Due Process

To build a legacy that will truly last, we need consistency of self-identification in addition to experimentation. This takes balance. An over-reactive system may adapt quickly, but it will fail to scale in complexity.

A complex system too rigorous in its resistance to change, cutting down strange attractors and emergent organic leadership that opposes its orthodoxy, will find itself maladaptive. Such a system, if made of relatively independent actors, will produce schisms, splits, and offshoots due to the excessive fundamentalism of its self-identification process. Instead, we systems builders want the robustness, strength, and adaptiveness that results from the tension between tradition-rooted cultivated practices versus the spontaneous pursuit of fashion and buzz. This tension is healthy so long as it drives the continuous experimentation engine of the organization, allowing signals to emerge and backpropogating message errors. In other words, we should expect “just enough” sibling rivalry at any level of the organization. We should expect triangulation and escalation of signaling.

Experimentation requires tension, but discovery requires due process – the fair treatment of both sides in a conflict resolution.  The essential role of the systems builder is the promotion of self-awareness. A system unable to recognize its own constructs and correct them is unable to change. We see all too often that power need not be taken from someone so long as they believe they are powerless. Similarly, an executive order is rarely an effective mechanism for introducing lasting adaptation, but it can be quite effective as a signal for the system self-organize against.

A cultivator of adaptive systems does not generate unrealistic and unreasonable new rules in an effort to artificially push the system in a new direction; rather, we make the existing rules of interaction and exchange visible and known equally. Where the rules allow differentiation, we make the logic behind such distinctions known, trusting that an adaptive system will correct itself. We do not employ attrition warfare – one ideological information system against another – instead we maneuver against the broken logic of the enemy system. In this way, organic leadership does not pursue the wholesale destruction of an opposing nation, religion, economic institution, or political party. This is folly, as the diminishing returns of attrition warfare depletes energy, resources, and public support. Those are people on the other side of our wars, after all, and our monstrosities in the pursuit of victory easily turn public support against us.

Instead, wherever there is differentiation the systems builder ensures there is equal access to knowledge of the logic behind apparent unfairness. We encourage open rebellion and take even the least realistic signal seriously, as this is preferable to letting the system stagnate while an insurgency is festering behind closed doors.

To maintain our persistence, to balance tradition and stability with experimentation and responsiveness, we must above all ensure due process and the faith of the public that due process provides fair treatment in any conflict at each level of the system. It is decentralization of local process enforcement that allows systems to experiment. Equal access to escalation of justice will resolve critical reinterpretations. We do not need, as a systems-builder within an overarching complex adaptive system, to control the rebellion of progressives and early adopters nor the backward quasi-bigotry of instinctually late adopters. We must only ensure the system is healthy enough to re-inform itself based on the outliers, trends, and signals.

Two Weeks’ Notice Manifesto

This is My Manifesto

I have had a now-familiar conversation hundreds of times in my career in the software industry. A sharp, hard-working millennial – a developer, designer, consultant, or support engineer – is completely burned out. She sees no way to change her situation without starting over somewhere else and wants to personally let me know that she’s given her two weeks’ notice. The reasons are the similar to my own when I leave a job (or begin actively interviewing).

There is an over-arching struggle to find meaningful work, the ability to take pride in it, to feel that there is a purpose to what I do, and feel that there is a path toward mastery at something I can say “This is my art”.

“I’ll stand for nothing less, or never stand again.” – Chevelle

I have quit many jobs, with or without two full weeks of notice, been laid off twice, fired once (in college), and was kicked out of the Army – and I’m still early and what is a pretty successful career in technology. Since I’ve never even once written a letter of notice or resignation, I think it is about time I draft one.

More importantly, on behalf of talented Millennials everywhere, I’d like you to know – truly understand – that the two weeks’ notice we give you as a manager typically comes weeks or even months after we crafted our mental first draft, started accepting the relentless prospecting of talent scouts, and gave up on your ability to get out of way in our search for meaningful work, a purpose, and mastery of our craft.

So this is my universal – and truly honest – Two Weeks’ Notice, for every time I didn’t write one, and for the many times in my future I most likely also won’t write one. This is my Two Weeks’ Notice Manifesto, a public statement of what it takes to make me disengage despite my natural brilliance and indefatigable enthusiasm.

Money

You played hardball with my salary when I joined and have given me no path to increase it.

You are painfully arrogant – and ignorant – regarding my value in the open market.  It currently increases by 20% per year yet you think I will settle for a 5% raise (or no raise at all).

“Started from the bottom now we here.”

Proactive efforts on my part to establish clear expectations, a career path, and an informal timeline for promotion or salary increases are answered with vague notions of trust, respect, and reputation that have nothing to do with performance or the impact I have.

Most importantly, if I am giving you this notice, I have taken every opportunity available to add more economic value than you expected of me.  I have deliberately worked to increase the impact I have on value-add processes, organization-wide efficiency and effectiveness, revenue growth, and actionable metrics.  I can now see that I have exhausted my opportunities and my tangible impact on revenue and margin is now waning – removing all leverage and motivation on my part – and it is due to poor strategic decisions outside my control or that of peers.

I’m just tryna stay alive and take care of my people
And they don’t have no award for that […]
Shit don’t come with trophies, ain’t no envelopes to open
I just do it ’cause I’m ‘sposed to – Young Money, Drake

 

Growth

You treat my initial lack of understanding of the “nuance” of your backward, inefficient “processes” as some kind of failure or lack of intelligence on my part.

“A hater’s gonna hate, hate, hate, hate […] I’m just gonna shake it off.” – Taylor Swift

You provided no actual on-boarding, leaving me to my own volition to review artifacts, like some anthropologist, in an effort to mimic current practices.

You have truly valuable constructive criticism you could provide based on the decades of experience you have over me – but you prefer sarcasm, derisive rhetorical questions, and generally insult my intelligence.

You know that you – and the company – are terrible at on-boarding and that I am intelligent enough, educated enough, and experienced enough not to put up with it; so you give me preferential treatment to shut me up rather than investing in everyone.  And no, I do not take this as a sign I should stay, it is an indication that you have no plan for the future.

You have a general disbelief regarding the breadth and depth of my knowledge, skills, and experience – attempting to restrict me to the smallest possible scope of responsibilities.

Culture

You stomp out creativity and enthusiasm organization-wide but tell me not to “lose that energy”.

You are condescending and use sarcasm and deconstructionism when you do not understand my nomenclature or the vocabulary of my academic and career specialization.

 

You focus on short-term gains and their related vanity metrics (e.g. Project ROI) rather than the flow of long-term economic value

You have created a psychologically unsafe environment for the information worker, where most employees – the only employees who last – display symptoms of learned helplessness and defeat.

So I’m tearing this and everything else,
between me and what I want to do to pieces.
I’m tearing you and everything else,
between me and you to memory. – Nonpoint

Your “leadership” strips away all possible reward for prudent risk. Any feeling of accomplishment when someone takes real initiative to accomplish something meaningful in a novel way is more than negated by the likelihood of retroactive empowerment, personal insults, or deconstruction-based criticism.

Progress

You talk about “baby steps” in internal changes or excuse your inaction due to “lack of executive buy-in” to justify to yourself why you lack the discipline and initiative to change, innovate, or evolve.

“It could have been so much worse, but it should have been better”

– Five Finger Death Punch

You are stuck in old models of business and outdated practices despite the fact you would be a very late adopter of thoroughly proven best practices, no matter how many employees have attempted to convince you.

You fail to challenge me, heaping busy work on me instead.

You see my attempts to improve myself and my peers – in my pursuit of mastery in my craft and love of investment in my tribe – as a distraction that needs to be controlled rather than an opportunity to harness.

You assume my youth (and open-minded millennialism) generally decreases the value of my knowledge – despite the fact that the tech industry and its ever-evolving best demonstrated practices make my youth in advantage when

It’s not you, it’s me.

In light of these problems and a clear and consistent history of leadership anti-patterns, I can see that you will absolutely not change and will definitely make no effort to meaningfully address my concerns in any way. Unfortunately I have outgrown you. I am different and better than I was – smarter, stronger, more passionate and more creative than the day we met. I really do appreciate the rare moments of effort to invest in me as two humans at work, building something together. I have interesting stories tell. Some of my worst days and your worst behavior rank among the most beneficial insights I have gained – of who I will not be, of who I am, of what I will fight for.

It is time for me to move on.

This is ten percent luck, twenty percent skill
Fifteen percent concentrated power of will
Five percent pleasure, fifty percent pain
And a hundred percent reason to remember the name!  – Fort Minor

 

Millennial Relativism vs Straight-Up Haters

I’m a philosopher. Feel free to stop reading.

As a Millennial philosopher, I find myself rejected for the words I use – almost anywhere I go. This is not a lack of professionalism or knowledge. I have grown an incredibly strong professional filter and dampener, and the ability to show immense respect.  My words are precisely selected as I consult to Boomers who may never understand the depth or breadth my soul has – and will – reach.

And I, despite genius, despite my creative demon, find another scenario all-to-often.  My intricate ideas, in a moment of enthusiasm, come out in a moment of conversation with a complete hater.  They take a whiz on my cheerios, frankly.  But the joke is on them.  I’m invincible to being misunderstood in the complexity of my ideas, I practically opted in!

To be great, is to be misunderstood.

-Ralph Waldo Emerson, Self Reliance

So really, I am completely at peace with the straight-up haters; and you should be too.

Because, cultural, there is a big difference between my philosophical relativisim and whatever it is that makes people commit to one view and reject every word that fails to serve their affirmation bias.

I probably lost another 3% of readers at “affirmation bias” – have a good day though, really.

Blessed are the shallow, for the depths they’ll never find.

Now I don’t mean a blanket moral approval of everything I see, especially misconduct that is counter to established social contracts (and don’t challenge needed half-truths). I’m not talking about The Purge in real life, gone wild.

I’m talking about the kind of cultural relativism that has to take place when someone from one generation and industry and function and corporate culture meets someone from a vastly different generation and industry and function and corporate culture. I’m talking about the conversations a Boomer manufacturing operations manager has with a Millennial lean-agile mobile architect.

It is so much easier to give up, and I admit that I’m not always sure, when I’m already a disruptive influence, what to do in that grey area between psychological safety and a meaningful challenge. That’s the nature of telling people 30 years older than me how they should change the way they do their job in order to stay relevant in the information age.

The haters, on the other hand, are diametrically opposed to all relativism.

It really isn’t about morality or politics if you really watch them (and I, as a philosopher, dutifully watch them no matter what ludicrous things they dish out) – if you really watch them, there is no “stance” they are taking. No ability to excuse them for what they believe in with total nobility.

The hater engages you in deconstructionism by default. They undermine your understanding of your own words, they play stump-the-chump, they make sure – however more intelligent, educated, or experienced on a topic – that they can make you feel like shit.

These haters don’t really believe in something and offend your beliefs because the two belief systems disagree. These are the people who start with saying they don’t share your beliefs, then tell you that you’re actually terrible at your beliefs, or education, or profession.

These haters are the people who will mess with you just to see if they can, who are incapable of understanding anyone above their level. You could feel a great deal of pity for them, in fact. They are pathetic, constantly happy people. But don’t do that. Hilariously enough, if you stick around a few weeks, with the strength to show them patience they’ll never accomplish – they’ll start spouting off your words! and not even now they ought thank you. What sad state of continuous dependency to be in. But – As Nietzsche said, “There’s enough pity in the world to choke anyone that feels it all.” Shake it off. Cuz haters gonna hate. They’re absolutely jealous – and terrified – of us.

Frankly, my mother was right.

You have to just ignore them.

On the other hand, empathy, dialogue, and an open mind will get you a long way – despite the culture shock – when you’re grappling ideas with people who care deeply about their craft and simply don’t understand the nuances of your craft. If you are like me, whether it’s just a postmodern millennial trait, or part of the tech industry in the digital age, you’ll see this quite a bit for the next few decade. Retirement age is going up, and most people aren’t keeping up.

They built their careers – their lives – around being taken seriously about just one thing. For them, a challenge to that one thing will be a disaster. They feel terrified they’ll never be taken seriously again.

Unfortunately, they’re right.

You don’t need to carry them as a free rider, but if you’re like me you probably weren’t sticking around long enough to let them do it anyway. Most companies, from my experience, aren’t changing much of anything – certainly not enough to hurt those out of touch Boomers, but – sadly – definitely not enough to make work meaningful for Millennials like us, who just want to leave the world better than it the way it is getting handed to us.

So you and I, as the vibrant, multifaceted, postmodern, global and digital millennial innovators – we must give them our care and patience, and truly listen. They may benefit while we gain nothing in the short term (at times), but we gain enormous insight in the process of we will do differently with the future.